December 2009	A unique newsletter dedicated to "Metrics That Matter"
In this issue: • FunMetrix - Emailing • The World of Metrix • Anecdotix • MetrixThoughts • MetrixQuotes • MonthlyMetrix • Your Metrix Buzz	FunMetrix - Emailing · 276.9 mln Americans used e-mail in August 2009 · 69% of US adults still use e-mail for sharing information · 17% of Americans believe that using email increased their workload · 29% of Internet users buy from spam emails · 5% of Americans have only work e-mail accounts Anecdotix Importance of measurement Sir Alec Guinness once returned a script with a polite rejection, and had his letter answered with the following plea: "We tailored it just for you." "But," Guinness replied in turn, "no one came to take measurements." Source: Anecdotage.com MetrixThoughts · Any manager should track only 7 numbers for a business · Research shows that anything above 7 is not retained · Analytics should be directed only to decision making MetrixQuotes In God we trust, all others bring data. - Dr. W. Edwards Deming, Acclaimed Statistician and Consultant MonthlyMetrix · 77% of Americans think media is making economic situation worse · Average American tips 19% at a restaurant · 37% of US adults visit SNS sites daily · Top US venture capital locations: Silicon Valley, New England, New York City Your Metrix Buzz Please send across your suggestions on how we can make this more enjoyable and effective. All bouquets and brickbats are welcome.
The World of Metrix In a typical corporation, budgets for IT/Technology typically breaks down as · Formal IT spending – 50-55% · Business Unit IT spending – about 30% · Unplanned and Runaway IT Spending – about 20% Within the formal IT spend budgeted and planned ( about 50-55% of the IT spend) · About 60-65% goes in ongoing maintenance and asset management · About 25% goes into migrations and upgrades · Less than 10% goes into innovation and preparing for the future It is not how much is spent but how best the mix is managed. The best use of technology is to measure how Technology projects and services are supporting Business, driving Competitive Advantage and preparing the Business for the future. Real time visibility into your spend mix is critical to the success of the Business you support. Overwhelming data is available with you, the question is “Do you have the right Information??”
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