MetrixLine :: Business Value Through Process Metrics :: Metrics : Frameworks : Delivery Service

Keeping Score : Using the Right Metrics to Drive World-Class Performance by Mark Graham Brown
Marketing Metrics : How to Create Accountable Marketing Plans that Really Work by Philip Kotler, Ned L. Roberto & John Davis, John Wiley & Sons
Measuring Performance : Using the new metrics to deploy strategy and improve performance by Bob Frost
Measuring the Value of Partnering : How to Use Metrics to Plan, Develop, and Implement Successful Alliances by Lerraine Segil
Smart Business Metrics : Measure What Really Counts & Manage What Makes The Difference by Bob Phelps
Multisourcing : Moving Beyond Outsourcing to Achieve Growth and Agility by Linda Cohen and Allie Young
The World is Flat by Thomas Friedman
Offshore Outsourcing : Business Models, ROI and Best Practices by Marcia Robinson, Ravi Kalakota
Offshore Outsourcing : Path To New Efficiencies In It And Business Processes by Nandu, Dr. Thondavadi, George Albert

Books